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Calistoga Welcome Center Ambassador

Posted: 07/01/2025

The Calistoga Chamber of Commerce is seeking to hire a full-time Welcome Center Ambassador. This position functions to work within a Welcome Center operation as well as supports the Destination Marketing functions. The ideal candidate must enjoy working in an ever-changing, high-paced office, interacting with visitors from all over the world as well as with members of the business community. This position requires experience with multiple-line phones, strong customer service skills, computer skills, and ability to prioritize. Teamwork and collaboration is a must.
Schedule: Tuesday – Saturday with some scheduling flexibility based on staffing needs and events, such as the Concert in the Park series and the annual Lighted Tractor Parade.
Compensation: $TBD per/hr + health insurance stipend and 2-weeks paid vacation.
Duties
Welcome Center Operations

  • Greet visitors to Welcome Center: be the first point of contact
  • Actively answer visitors’ questions using established procedures and information
  • Help maintain key visitor information (i.e. restaurant guides, lodging availability and winery contact details)
  • Update/organize: collateral, rack cards, and requests for information
  • Maintain Retail shop, including cleaning, organizing and stocking any merchandise
  • Keep the Welcome Center slideshow up to date 
  • Tally daily visitor count and business referrals
  • Other duties as needed
 
Destination Marketing Support
  • Assist in managing Welcome center programs, such as Business of the Month
  • Assist Events & Marketing Coordinator with event support as needed and as directed by the President & CEO and/or Welcome Center Manager
  • Other projects as assigned
 
Chamber Operations Support
  • Attend, assist and participate at chamber functions, which include some evening and weekend hours
  • Special projects as assigned, including production of Calistoga Visitor Guide and the Wayfarer Maps
  • Send out monthly billing and past due notices to all members
 
Job Requirements:
  • Strong Customer Service, oral communication, and organizational skills a must
  • Experience uploading content to websites is a plus
  • Computer skills in Google Workplace, all Microsoft applications, WordPress, Chamber Master, MailChimp, Drop Box, Cognito Form, Canva, Square (POS System) and other applications as applicable
Please email Eric Reichert if interested
Eric@CalistogaChamber.com